State Trailer Supply Privacy Policy
State Trailer Supply has created this privacy policy to inform you of the information gathering and dissemination practices for this Web site. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and to notify you of:
- What personally identifiable information of yours is collected from you through this Web site
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and distribution of the information
- The kind of security procedures that are in place to protect against the loss, misuse, or alteration of information under State Trailer Supply's control
- How you can correct any inaccuracies in the information
If you have questions or concerns regarding this statement, you should contact our Customer Service Department by email at parts@statetrailer.com or by phone at (801) 978-0400
.
Visiting the State Trailer Supply website
Your IP address, browser and reference site domain name are logged every time you visit our site. This data is used strictly for the analysis of load information and maximizing the efficiency of our servers. Except as provided in this privacy policy, we will not share this data with anyone in any way.
Using Cookies
"Cookies" are files stored on your computer's hard drive by your browser. These cookies help us identify our account holders and optimize their shopping experience. They do not include any data that will identify you personally. They will, however, allow you to use some specialized State Trailer Supply features. Cookies also allow us to hold selections in your shopping cart when you leave our site without checking out. Most browsers accept cookies automatically, but allow you to disable them if you wish. Our software will not function correctly if cookies are disabled.
Ordering from State Trailer Supply
When you order from State Trailer Supply, we need your name, email address, shipping address and credit card number/expiration date. We use this data to process your order, ship it and send you order and shipping confirmations via email. Except as provided in this privacy policy, we will not sell, rent, or give out this data to any other organization without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.)<.p>
We use the purchases you make to customize our product recommendations. We also track customer traffic patterns and site usage. Traffic and usage data is used only to improve our site's design and provide our customers with a fulfilling shopping experience.
Opening a State Trailer Supply account
We require your name, address, email address, and telephone number to open an account for you. We also ask some additional optional questions to help us better serve you. Except as provided in this privacy policy, this account data is never shared with anyone in any way without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.) To correct any account data, fix the information that is incorrect on the checkout page and click the "Update information" box.
Customer Service
In addition to being able to call our customer service department at (801)
978-0400, you may also email us at parts@statetrailer.com. When you email us, your emails are stored within our system so that we may refer to previous emails from you as needed so that we may properly address your questions and concerns. Except as provided in this privacy policy, the information you provide to our customer service department is not shared with anyone without your consent.
Security Policy
We use state-of-the-art Secure Socket Layer (SSL) encryption technology to protect your personal information. The only time you are required to sign on our site is when you are making a purchase. On the Checkout page, you will be asked to access your existing account or create a new one. Existing account holders are prompted for their LoginID and password. This password is for your protection.
Only employees who require personal information to best serve our customers have access to your personal data. To ensure only necessary access, this data is password protected. All of our employees with access to this data are trained on our security policy and practices when they are hired.
Changes to Privacy Policy
We will notify all customers and account holders of material policy changes via email as they arise. These changes will be found on this page.
Questions about our Policies
If you have any questions regarding your privacy or any of our policies,
please contact our Customer Service Department at
parts@statetrailer.com or you can
also use the following.
Write us at:
State Trailer Supply 3600
S. Redwood Rd SLC, UT 84119
Call us at 801-978-0400
Fax us at 801-887-7494
Please
note: Due to the rapidly changing nature of the Internet, we may
change our privacy policy to meet our data collection and
disclosure practices. All changes to this policy are effective
immediately. We will notify our users of our site of any changes
for a period of 30 days after the change is in effect.
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